Helpdesk Support Services
Gone are the days where you would have to wait for an engineer to arrive at your premises to fix a problem. Our Support team are able to Remote Control any device including PC’s, Tablets, Touchscreen tills and many more, within seconds of your call, allowing us to assist you immediately. Our Support team pride themselves on providing exceptional levels of customer service and striving for the highest standard of customer care. Our dedicated engineers will provide you with the best possible advice, guidance and support on our entire product range.
Our Support team include experienced members with backgrounds in retail, hospitality, IT and even finance. We will ensure you and your business achieve maximum results and obtain the full benefits from an Integrated POS System. Our in house dedicated Support Team is available 7 days a week, 364 days a year. We even work Evenings and Weekends, just like you…
To contact our Support Team please call 01463 898001
iPOS Systems also provide onsite support to ensure your system is fully operational and your business is achieving maximum results. We believe that this level of support cannot be achieved by using 3rd party service companies and that is why we only use employed in-house engineers.
Because we understand the rigors and needs of running a business, we fully understand the impact a faulty piece of equipment could have on your business. This is why we supply high quality equipment which has been designed and developed to meet the needs of the retail and hospitality industries. With such robust and reliable equipment, this allows us to be able to also offer a Hardware support service to cover those unexpected moments should something break or develop a fault.
IT Support and Maintenance
iPOS Systems are also able to provide an IT support and maintenance service, which provides you with the assurance and confidence of knowing that we are beside you supporting your infrastructure, allowing you to concentrate on operating a successful business. Whether you need us to just look after your back office PC, or need us to make sure your network keeps running, or you want us to look after all of your IT needs, we can provide the level of support you need.
To contact our Support Team or to discuss any support needs, please call 01463 898001.